Product Safety & Care

Confidence is attractive. So is knowing how to use and care for what you buy.

Use every product only as intended by its manufacturer. Review the package instructions, warnings, materials, dimensions, compatibility, charging guidance, cleaning directions, and storage recommendations before use.

General guidance

• Inspect products before and after use. Stop using any item that is cracked, torn, frayed, corroded, overheating, leaking, or otherwise damaged.
• Clean products according to the manufacturer’s instructions before first use and after each use.
• Use only lubricants compatible with the product material and any barriers being used.
• Do not share body-contact products unless they are designed to be safely covered, cleaned, or sterilized for that purpose.
• Keep products, batteries, chargers, packaging, and small parts away from children and pets.
• Do not use numbing products to ignore pain or injury.
• For restraint, impact, electrical, suspension, insertion, or other higher-risk activities, seek reliable education and establish communication and emergency-release plans before play.

Medical questions

Product descriptions and store guidance are not medical advice. Consult a qualified healthcare professional about pain, injury, pregnancy, allergies, implanted devices, circulation concerns, medication interactions, recent procedures, or any condition that could affect safe use.

For a manufacturer-specific question, contact support@mzemily.com and we will help locate the appropriate instructions or warranty contact.